CMS recommends using multiple channels like text, phone, mail, and email to reach beneficiaries who need encouragement to complete and return enrollment forms. CMS is “strongly encouraging” specific communications techniques to reach out to the 83 million Medicaid and CHIP enrollees at risk of losing coverage. Health plan leaders need to have an outreach strategy in place to get people’s correct contact information, including their mailing address, and help them complete the eligibility process or enroll in an available marketplace plan. Medicaid/CHIP enrollment has increased by approximately 20 million people during the pandemic, an increase of nearly 28% – many of whom have not had to participate in redetermination until now. Currently working with health plans across the country, the company has launched a free multimedia toolkit to guide and support executives as they prepare to tackle Medicaid redetermination. Virgin Pulse, the leading global digital-first health, wellbeing, and navigation company, provides the data-driven, multi-channel technology that aligns with Centers for Medicare & Medicaid Services (CMS) guidance for communicating with members for redetermination. public health emergency created by COVID-19 began. Engaging Medicaid members is a long-standing challenge for health plans, and recertifying them (called redetermination) has not been required since early 2020 when the U.S. Providence, R.I., Febru– A potential 15 million Americans are at risk of losing their healthcare coverage when the Medicaid Continuous Enrollment Requirement expires on March 31, 2023. Remember, your contact email is your username, and you will be using it every time you log in to your account.Company provides strategic, actionable solution for health plans to reach Medicaid members before it’s too late Your account is created now! Click Take Me There to access your account. After your password matches, click Create My Account. Once you've used the link from our email, you will be redirected to the enrollment page to create your password. Also, please check your spam/junk folder, and allow up to 15 minutes for our email to arrive. If you don't see it in your inbox, please make sure that the email address displayed on the enrollment page matches with your real email address. You'll need to do all of this to continue.Ī few steps more and your account will be ready! Please check your email inbox to find the link we've sent you. You also give us permission to process your data in the United States based on US laws and international privacy standards. You must check the box(es) to show that you agree to and understand our rules. This step is where you'll read and agree to our legal terms and privacy practices. If you are still getting the same message, please reach out to Virgin Pulse Member Servicesfor help. However, please make sure to double-check the information you entered. If you receive the following message, it might be possible that you are not eligible to join the platform. We'll ask for a few personal details to confirm that you're eligible to create an account. Once you access your sponsor's enrollment page, you will need to complete three simple steps to create your account. You can access it directly via the enrollment URL provided by your company, or search for your employer on the Sign Uppage. Then, you will need to access the enrollment page for your employer. If you are not sure about this, please reach out to Virgin Pulse Member Services for further assistance. Each employer has their own specific eligibility requirements. To begin, you will first need to be eligible to join the platform. It's easy and fun to create your Virgin Pulse account! During the enrollment process, you will now experience a more intuitive and personalized approach when creating your account for the first time.
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